Shopping at Blog Pixie and have a few questions? Check below to see if the answer is here for you.
If not, please contact me!
HOW DO I SHOP AT BLOGPIXIE.COM?
To purchase a product in the Blog Pixie shop, you simply need to add the items you like to your cart.
Once you’re ready to purchase, head to your cart and as you’re checking out, you will need to create a free account which will allow you to log in and download your purchases whenever you like. It’s the easiest way to ensure you have access to what you have purchased at all times.
WHAT HAPPENS WHEN I BUY ONE OF YOUR PRODUCTS?
As soon as your payment has processed, you will be able to download your files immediately.
Just go to your account, click the ‘downloads’ link to the left and all your purchases will be listed there, ready to download.
For products that are too large in size to download directly from Blog Pixie, you will download a PDF document instead. This will include a link to Dropbox, where you can download the product as a whole or download each individual folder (if your internet is a bit slower).
There is no time limit to when you wish to download, however I do recommend downloading your purchases within 6 months in case a product becomes no longer available.
You will also receive a confirmation email with the download link. If you can’t find this email, it could be in your spam/junkmail folder or you may have entered your email address incorrectly when checking out.
WHAT CURRENCY ARE THE PRICES SHOWN IN AND HOW CAN I PAY?
All prices shown on blogpixie.com are in USD. Payment is made securely through a Paypal checkout, where you can use your Paypal account or choose to pay with a Credit/Debit card.
WHAT IS YOUR REFUND POLICY?
Due to the immediate, digital nature of the products sold at blogpixie.com, I do not offer refunds or exchanges as digital items cannot be returned.
Please read the product description carefully before you make a purchase and feel free to ask any questions beforehand.
I’m always here to help if you run into any issues with your new purchase.
WHY IS AN ITEM NO LONGER ABLE TO BE DOWNLOADED FROM MY ACCOUNT?
If a downloadable item is no longer showing in your account, it means the item is no longer available from Blog Pixie. I recommend to download your orders within 6 months of purchasing and keep your files in a safe place.
